Your order will commence being processed within one working day from when confirmation of your payment is received by Cycle Closet. Please note that payment times (ie. the time it takes for Cycle Closet to receive payment) vary depending upon the form of payment and your financial institution. You are strongly encouraged to use PayPay via our online store, which means you will receive a confirmation of payment followed by an email advising you that your order has been processed (shipped). We also accept Credit Card Orders via a phone-call to the Adelaide store for new releases not available online.
There are five options for shipping.
- Click and Collect Adelaide = Collection from the Adelaide store at no added cost (see “Contact Us” link for Location & Hours)
- Click and Collect Brisbane = Collection from the Fortitude Valley store at no added cost (see “Contact Us” link for Location & Hours)
- $19.95 = Express post delivery within Australia. Orders placed before 4:00 pm ACST will be shipped by Express Post the same day and should arrive next day in Aust metrapolitan areas.
- $9.95 = Parcel Post within Australia – Parcel Post if order is under $80
- $49.95 = Worldwide Parcel Post – Parcel Post if order is under $80
- Free Parcel Post – Free Worldwide if order is over $80
Options 1 and 2 are at no added cost and will usually be available on the day you pay for your order. If the products you ordered are stocked at a location other than the collection location, we will email you to let you know the collection date.
Options 3, 4 and 5 cover postage and handling charges using the Postal system delivery including tracking. You will receive a further notification email to confirm that your order has been posted. Please note that delivery time is subject to any delays resulting from postal delays or forces of nature for which Cycle Closet will not be held responsible.